Privacy Policy

1. Introduction

R3S (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit https://www.r3spl.com or interact with our advertisements on platforms such as Meta (Facebook and Instagram).

By using our website or engaging with our advertisements, you agree to the collection and use of information as described in this policy.

2. Who We Are

R3S is a professional services company based in India. Our website address is https://www.r3spl.com. For any privacy-related queries, you can reach us at:

Email: info@r3spl.com
Phone: +91 77439 21000
Website: https://www.r3spl.com/contact-us

3. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly:

Name, email address, phone number submitted via contact/enquiry forms
Company name and job title (if provided)
Any message or enquiry content you submit

b) Information Collected Automatically:

IP address and browser user-agent string
Pages visited and time spent on the website
Referring URLs and device/browser type
Cookies and tracking data (see Section 6)

4. Meta Pixel & Third-Party Advertising Tracking

Our website uses the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. The Meta Pixel helps us:

Measure the effectiveness of our Meta (Facebook/Instagram) advertising campaigns
Understand how visitors interact with our website after seeing our ads
Create custom and lookalike audiences for more relevant advertising
Retarget visitors who have previously visited our website

The Meta Pixel collects data including your IP address, browser information, pages visited, and actions taken on our website. This data is shared with Meta Platforms, Inc. and processed in accordance with their Data Policy, available at https://www.facebook.com/privacy/policy/.

You can opt out of Meta’s interest-based advertising at any time by visiting: https://www.facebook.com/ads/preferences or through your device’s ad settings.

5. How We Use Your Information

We use the information collected for the following purposes:

To respond to your enquiries and provide requested services
To send you relevant communications about our services (with your consent)
To run and optimise advertising campaigns on Meta and other platforms
To analyse website traffic and improve our website experience
To prevent spam and detect fraudulent activity
To comply with legal obligations

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device. We use the following types of cookies:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Advertising/Tracking Cookies: Used by Meta Pixel and similar tools for ad measurement and retargeting

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.

7. Who We Share Your Data With

We do not sell your personal data. We may share your information with:

Meta Platforms, Inc. – for advertising and campaign performance measurement via the Meta Pixel
Google Analytics or similar analytics providers – for website usage analysis
Email/CRM service providers – to manage and respond to your enquiries
Legal authorities – if required by law or to protect our legal rights

All third-party service providers are required to handle your data in accordance with applicable privacy laws.

8. How Long We Retain Your Data

We retain your personal data only as long as necessary for the purposes described in this policy:

Enquiry and contact form submissions are retained for up to 2 years
Website analytics data is retained as per the retention settings of the respective platform (e.g., Google Analytics default: 26 months)
Meta Pixel event data is retained as per Meta’s data retention policies

You may request deletion of your personal data at any time by contacting us (see Section 11).

9. Your Rights

You have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Object: Object to processing of your data for marketing purposes
Right to Opt Out of Ads: Opt out of targeted advertising via Meta’s ad preferences

To exercise any of these rights, please contact us at info@r3spl.com.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@r3spl.com
Phone: +91 77439 21000
Address: R3S, India
Website: https://www.r3spl.com/contact-us

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available at https://www.r3spl.com/privacy-policy. We encourage you to review this page periodically.