Frequently Asked Questions

R3S has around 12 years of industry experience in security services, manpower outsourcing, and facility management. Our experience covers workforce deployment, site supervision, compliance, training, and ongoing operational support.

R3S provides security, manpower outsourcing, and facility management services across Maharashtra and Gujarat. Service availability depends on the location, manpower requirement, and scope of work.

We provide security guards, security supervisors, ex-servicemen, lady security guards, bouncers, CCTV operators, and other trained security personnel based on the client’s site requirements.

Yes. Our security personnel receive training relevant to their assigned duties, including access control, visitor management, patrolling, material movement, fire and emergency response, discipline, and site-specific SOPs.

Yes. We collect and maintain the required employee documentation and conduct background or police verification as applicable under the agreed recruitment and deployment process.

Our operations team coordinates relievers and replacement manpower to maintain required staffing levels. Replacement arrangements depend on the site location, manpower category, and agreed service requirements.

Weekly offs and leave are planned by our Field Officers and Operations Team, with reliever arrangements based on the agreed deployment structure to maintain continuity of service.

Yes. Depending on the service arrangement, our operations team conducts scheduled and surprise night rounds to monitor guard availability, alertness, patrolling, discipline, and site security procedures.

Field Officers conduct scheduled and surprise site visits based on the client’s requirements, site conditions, deployment size, and service scope.

Yes. We can conduct periodic refresher training covering security duties, fire safety, emergency response, discipline, and site-specific requirements to maintain service standards.

Our Quick Response Team (QRT) provides operational support during serious security incidents and emergencies, subject to the agreed service arrangement, location, and response requirements.

Yes. R3S manages applicable statutory compliances, including PF, ESIC, Professional Tax, and other labour-related requirements, in accordance with applicable laws and agreed contractual terms.

Yes. R3S maintains the applicable licence or authorization required for providing private security services in its operating jurisdiction. Specific licence details can be shared as applicable.

Our objective is to process salaries on or before the 7th of every month, subject to finalized attendance, payroll processing, and the agreed operational procedures.

R3S provides skilled, semi-skilled, and unskilled manpower, including ITI candidates, helpers, operators, drivers, computer operators, office staff, technicians, safety personnel, and other workforce categories based on client requirements.

Yes. Subject to documentation, commercial terms, and legal/compliance requirements, we can support existing manpower absorption and payroll outsourcing for eligible workforce requirements.

Yes. Our manpower recruitment process can include candidate sourcing, screening, documentation, onboarding, deployment, attendance coordination, payroll support, and replacement management.

Yes. We have recruitment and operational resources to support quick manpower deployment. The actual deployment timeline depends on the location, number of employees, skill requirements, category, and salary structure.

R3S provides housekeeping services, pantry support, facility manpower, supervisors, and other soft facility management services according to the client’s operational requirements.

Yes, where required. We can structure housekeeping contracts as manpower-only or manpower with consumables and equipment, depending on the agreed scope of work.

We monitor service performance through Field Officer visits, attendance monitoring, site inspections, employee training, night rounds, reporting, and technology-based supervision, depending on the service arrangement.

Yes. Our team can assess the site and develop site-specific SOPs covering access control, visitor management, vehicle entry, material movement, patrolling, emergency response, and other relevant security procedures.

R3S can provide security, manpower, and facility services for manufacturing plants, warehouses, logistics facilities, corporate offices, hospitals, residential complexes, commercial premises, and other establishments, subject to site assessment.

Pricing depends on factors such as manpower category, applicable wages, duty hours, shifts, weekly offs, statutory contributions, uniforms, supervision, location, equipment, and scope of work. We provide a customized commercial proposal based on the client’s requirements.

R3S focuses on more than manpower deployment. Our service approach combines trained and verified personnel, statutory compliance, operational supervision, employee training, replacement management, site inspections, night rounds, QRT support, and technology-based monitoring according to the agreed scope.

Yes. We can support security and facility management agency transition through a structured handover plan covering manpower, documentation, post-wise duties, attendance, registers, keys, SOPs, and other operational requirements to minimize service disruption.

Complaints are escalated to the responsible Field Officer or Operations Manager for review. Depending on the nature and seriousness of the issue, corrective action may include counselling, retraining, supervision, or replacement.

Yes. We can provide relevant company credentials, service experience details, and client references during the commercial discussion, subject to client confidentiality and applicable permissions.

After commercial approval and confirmation of manpower requirements, our recruitment and operations teams prepare a deployment plan. The actual start date depends on the number of personnel, manpower category, location, skill requirements, and availability.

To prepare an accurate quotation, we generally require the site location, number of personnel, designation/category, duty hours, shifts, working days, qualification or experience requirements, scope of work, and expected deployment date.